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Service & Support

Pointsoft has in-depth knowledge of the practices unique to the hospitality industry; this enables us to tailor our services to suit the exact requirements. We also recognize the importance of making effective use of our products. After all, your bottom line depends on it.

Consultation Services

Professional consultation services from requirements study and definition, gap analysis, customization, to interface to third party software.

Service & Support

Implementation Services

We provide complete project management services to ensure successful implementation of Pointsoft products. Our involvement starts at an early stage of your project - from site planning, roll-out planning, training, system staging, to on-site installation and live run stand-by support, our highly trained staffs will be there every step of the way.

Maintenance Services

Pointsoft offers customized maintenance programs to suit different needs.

Typically, all software related issues can be resolved with remote connection - all it takes is an Internet connection or modem, and a remote control software.

Software Update Services

All Pointsoft users with a maintenance contract are entitled to free software updates.

Copyright© 2014. All Rights Reserved. Pointsoft (M) Sdn. Bhd | e-mail :info@pointsoft.com.my | Office : (+603) 8060 6600 | Sales : 019 9999 500